iStore Terms and Conditions

Last Updated: 05/04/2026

Welcome to iNetwork Solutions. By accessing or purchasing from our website https://istore.inetworkme.com, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using the website.

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1. Company Information

This website is owned and operated by iNetwork Solutions. A company registered in Egypt, with its principal place of business at:

Egypt: 196, Sameh Gado St, 6th district in front of Mall of Arabia, 6th of October, Giza.

For inquiries, you may contact us at:

• Email: info@inetworkme.com
• Phone: +201200030910

2. Acceptance of Terms

By accessing this website, creating an account, or placing an order, you agree to these Terms and Conditions as well as all applicable laws and regulations in Egypt.

If you do not agree with any part of these terms, you must not use this website.

3. Products and Services

We offer IT products including but not limited to:

• Networking equipment
• Computer hardware
• IT accessories
• Software licenses
• Technology-related products and more

All product descriptions, images, and specifications are provided for informational purposes and may vary slightly from the actual product.

4. Pricing and Payments

• All prices listed on the website are in Egyptian Pounds (EGP).
• Product prices include VAT.
• We reserve the right to modify prices at any time without prior notice.

Payment methods may include:

• Visa on Delivery.
• Cash on delivery.

All products listed on iStore do not include installation services. Installation can be arranged upon request and will be subject to additional fees.

5. Order Acceptance

After placing an order, you will receive a confirmation email. This email does not guarantee acceptance of the order.

We reserve the right to:

• Cancel orders
• Refuse service
• Limit quantities

If an order is canceled, a refund will be issued using the same payment method.

6. Shipping and Delivery

Delivery times depend on the customer’s location and product availability.

Estimated delivery times will be provided during checkout. However, delays may occur due to:

• Shipping or delivery problems
• Unexpected events outside our control

We are not responsible for delays caused by third-party courier services.

7. Returns and Refunds

Returns are accepted according to Egyptian Consumer Protection Law.

Customers may request a return if:

• The product is defective
• The product does not match the description
• The product arrives damaged

Return requests must be made within 14 days of receiving the order.

Returned products must be:

• Unused
• In original packaging
• With all accessories included

Refunds will be processed after inspection of the returned item.

8. Warranty

• Some products may include a manufacturer warranty.
• Warranty terms vary depending on the product brand and supplier.
• Customers must follow the manufacturer’s warranty policy for claims.

9. User Accounts

• Users may be required to create an account to place orders.
• You are responsible for maintaining the confidentiality of your account credentials.
• Any activity under your account is considered your responsibility.

10. Intellectual Property

All content on this website including:

• Text
• Images
• Logos
• Product descriptions
• Website design

is the property of iNetwork Solutions and may not be copied or used without written permission.

11. Limitation of Liability

We shall not be liable for any indirect, incidental, or consequential damages resulting from:

• Product misuse
• Delays in delivery
• Third-party service failures

Our liability is limited to the value of the purchased product.

12. Privacy

Your personal information will be handled according to our Privacy Policy and applicable Egyptian data protection regulations.

We do not sell or share customer data without consent.

13. Governing Law

These Terms and Conditions are governed by the laws of Egypt.

Any disputes arising from the use of this website shall fall under the jurisdiction of the Egyptian courts.

14. Changes to Terms

We reserve the right to update these Terms and Conditions at any time.

Changes will be published on this page and become effective immediately upon posting.

15. Contact Us

For any questions regarding these Terms and Conditions, please contact us at: