We Offer an SLA Befitting a Modern Service Contract
Our SLAs are not static; they can change to fit the needs of your expanding business with the help of a certified team. Our dedicated team applies a clear and fast-response mechanism for introducing adjustments or amendments as the contract is being implemented benefits both parties. Our SLA acts as vital documentation detailing all the metrics, responsibilities, and expectations that were originally agreed upon. It is designed to actualize the honesty iNetwork Solutions aims.
The Service Is Designed the Same as Your Expectation
iNetworks Solutions creates SLAs that its terms adhere to your standards, allowing our team directly help your business in diligence. We tailor the SLA to make sure all your IT service requests will be fulfilled. To form relevant SLAs that are easier to measure, we always develop them to be precise, approachable, and scheduled.SLA
Our service level agreements discuss any issues that your business may face in operating IT system whether they are provided by iNetwork Solutions or any other IT provder.
Visits
In addition to 24/7 support and our presence on every emergency cases, we conduct regular visits.We always recommend new ideas to cover any struggle your business faces and help it grow.
Health Check
Whether it’s within the warranty period or after its expiry, we always check your IT equipment health to ensure it's working efficiently. We offer a full audit.